Your Holiday Portal
point of information for your stay
Chalet Service & Catering
Here are the main catering and service points for our catered chalets, all in one place. All of this information is on our website, but you will find a condensed version here, to share with your party members.
In our Chalets, You’ll Enjoy
- Breakfast each day (7 days) with hot options on 3 days
- Afternoon tea or coffee with freshly-baked cakes (6 days)
- Delicious 3-course set menu for 6 nights. All diets catered for
- Free flowing red & white wine at dinner, in all chalets. Wine Upgrade available
- Hungry kids can eat earlier at 5.30pm
- Our Service with highly trained hosts & hotel chefs
- Celebration menus on Christmas Day and New Year’s Eve
Catering & Sample menu
Staff day off in Chalets
Staff have one full day off and two additional mornings where they are not present at breakfast
- For the full day off, breakfast will still be provided (continental) and guests will self serve. A member of staff will be in later to help clear up. For the evening meal you will have to visit a restaurant in resort.
- For the two mornings off, breakfast will still be provided (continental) and guests will self serve. A member of staff will be in later to help clear up. Staff will return for evening service
Cleaning in Chalets
We ask our guests to help with keeping chalets clean. To bring indoor shoes or slippers and to help our hardworking staff where they can. We have an uphill job to keep chalets clean and to fit with working time regulations in France we clean the essential areas on a daily basis and ensuite bathrooms once a week.
Public areas and public bathrooms/WC’s are cleaned daily, except staff full day off. Your bedroom and its ensuite bathroom will be deep cleaned for your arrival and then the ensuite bathroom will be cleaned once a week (midweek) and the bins emptied.
Let us know how we are doing
If you are unhappy with any area of our catering or service please use our feedback form as soon as possible or email myholiday@alpineelements.co.uk for a discrete response. Please allow us to respond and do not leave it until the end of the holiday.