Chalet Delphine 90 Taille de Mas des Joux, Morzine 74110
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Your Rep can be contacted between 8:00-10:00 & 17:00-20:00 each day.
There may be a longer response time on their day off, covered by the activity manager.
Chalet Rep : chaletrep@alpineelements.fr
Activity Manager : Poppy poppy@alpineelements.fr
If you would like to contact head office: myholiday@alpineelements.co.uk
For earlier or later arrivals, please contact your Active rep
We are one of a handful of operators to still provide 6 nights catering. Most operators have reduced to 5 nights because of French regulations limiting the number of hours our staff can work. We have taken out some of the less essential service items (like daily room cleaning and staff presence at all breakfasts) so that we can still provide the traditional catered chalet service that we all know and love.
Your host will be available at breakfast (8am to 9.30am) and dinner (6.30pm to 9pm). They will have one full day off and two mornings off (when breakfast is available on a ‘self-serve’ basis). On their one full day off, there is no afternoon tea or evening meal so you are free to explore the local restaurants.
Your host is there to cook and clean the chalet public areas, and they will clean your bedrooms’ ensuite bathroom one day a week (midweek). We expect our guests to help keep the chalet clean and tidy so that our hardworking staff can come and do their job, without restrictions each day.
More information on our Service & Catering
Your host is there to cook and clean the chalet public areas. They will clean your bedrooms’ ensuite bathroom one day a week (midweek). We expect our guests to help keep the chalet clean and tidy so that our hardworking staff can come and do their job, without restrictions each day.
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For local maps, bus routes and popular restaurants for staff night off. Click here
Our Free-use Bike hire and workshops run from our main hotels: Tetras Lodge, Christiania, Hermine Blanche and Philibert. If you are staying in a Morzine chalet, you will need to visit the hotel Philibert to pick up and drop off your bike each day, unless you have our ‘Reserve a Bike’ upgrade
Hotel Philibert, Morzine Morzine map grid ref R6
Buses run regularly from near to the chalet every 30 mins with a break at lunch until 8pm.
Getting around from the chalet (especially with a bike) is quite easy so a bus is really only useful for visiting Lac Montriond or Les Gets.