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Complimentary Airport Transfers: 2024

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> Emergency Airport Rep Tel. +33 (0)6 24 62 89 98

This number is only for use on transfer day to inform our rep of changes to your travel itinerary, such as flight delays. It is not for any other purpose.

Alternative Transfers:

If you miss your allocated transfer, please click here for Alternative Transfer Companies.

Click here for Useful Resort Contacts:

Our Transfers

We offer complimentary transfers to and from the airport for all our Alpine Elements hotels and chalets. Our ‘free transfers’ will take you to the door of your chalet or hotel, or as near as we can get you!

Book now!

Our complimentary transfers are limited in availability, so please request to reserve your spaces now by filling in our Holiday registration form. Your transfer will only be booked and confirmed once your group leader has received an updated iGOSKI Confirmation Invoice with the transfers itemised. We recommend booking your flights after you receive this confirmation.

Make sure you book a transfer slot that suits your flight arrival and departure times and does not make things too tight at the airport. We cannot take responsibility if your transfer is delayed and you miss your flight home. It is a bus service run by third party suppliers and by accepting our free service, you accept the risks involved and our suppliers’ terms of service. Similarly, we cannot take responsibility if your flight is delayed and you miss your transfer to resort. In this instance, you will have to book a taxi from the airport at your cost.

Inbound transfers (to resort)

  • Buses will depart at their scheduled times and an Alpine Elements Rep is based at Geneva airport to help you find your coach after you have picked up your bags.
  • Our Airport Reps are available by phone for guests at all times, the number is at the top of this page. We may, at our discretion, delay a scheduled departure (if deemed reasonable) which may mean a few minutes for a few guests or longer for 20-30 guests.
  • When booking your outbound flights, we recommend that you allow 90 mins to 2 hours between your flight landing and your scheduled transfer departure from the airport, so you can pick up your bags and meet our Reps.

Outbound transfers (back home)

  • We may have to depart slightly earlier from resort than scheduled, if traffic or weather is likely to affect the return transfer for your flight home.
  • When booking your return flights home, we recommend you ‘play it safe’ and allow no less than 2 hours between your scheduled transfer arrival time (at the airport) and your published flight departure time. Plus another 30 to 40 mins in peak* periods.

*Peak periods are normally Festive dates and school holiday weeks; or peak times in the middle of the day

Choose your transfer

Select and pre-book the following coach times to and from resort to best suit your flight arrival and departure times. All times are local.

For Inbound (arriving) Guests

Times are local

Transfer seats are strictly limited. Please contact us before booking flights.

For Outbound (departing) Guests

Times are local

Transfer seats are strictly limited. Please contact us before booking flights.
PROGRAMME
DEPARTURE DAYS
AIRPORT
TRANSFERS DEPART GENEVA
Tignes (Dec 16, 23 & 30)
Saturday departure
Coach Arrives Geneva
1pm (limited availability)
Tignes (Jan 7 - Apr 21)
Sunday departure
Coach Arrives Geneva
1pm (limited availability)
Meribel (Dec 16, 23 & 30)
Saturday departure
Coach Arrives Geneva
1pm (limited availability)
Meribel (Jan 7 - Apr 21)
Sunday departure
Coach Arrives Geneva
1pm (limited availability)
La Plagne (Dec 16, 23 & 30)
Saturday departure
Coach Arrives Geneva
1pm (limited availability)
La Plagne (Jan 7 - Apr 21)
Sunday departure
Coach Arrives Geneva
1pm (limited availability)
Morzine (Dec 16, 23 & 30)
Saturday departure
Coach Arrives Geneva
10:30am & 1pm (limited availability)
Morzine (Jan 7 - Apr 21)
Sunday departure
Coach Arrives Geneva
10:30am & 1pm (limited availability)

Alternative Transfer Companies

Useful Resort Contacts

In case of emergency, you can contact our resort and hotel managers directly.

Points to note

  • Our transfers are reserved for Alpine Elements and iGOSKI guests only and they are limited in supply. To board a coach, your rep may ask from proof of your booking (your group leader’s Confirmation Invoice). We may not be able to transfer any ‘additional party members’ if they are not pre-booked and shown on your leader’s Confirmation Invoice.
  • We may need to change a supplement for baggage or if there is a delay or diversion requiring additional resources due to (by way of example) adverse weather and airport closures.
  • Our complimentary transfers depart at a fixed time on our standard changeover day/s, and it is your responsibility to meet our transfer on time.
  • Transfers are (for the most part) shared with other guests and so they will depart at the set time. If you are delayed then you may miss your transfer. They cannot always be moved to suit an individual delay or requirement. In case of delays, call our Emergency number above to inform reps of your delay. We will do our best to hold a coach for a short time, but can make no promises
  • It is your responsibility to make sure that when you book your flights, you allow plenty of time at the airport to utilise your allocated transfer, and that you factor in delays. We recommend that you take an appropriate level of personal travel/medical insurance to cover your onward travel costs (e.g. a replacement flight home) resulting from a delayed or missed transfer.
  • There may be a wait at the airport for your transfer to depart. Do satisfy yourself of the time and place of departure of your transfer before you arrange your holiday and travel to check that it suits your needs. 
  • If you miss your allocated transfer then we will endeavour to place you onto another transfer, if one is available. If there is no alternative transfer – or our other transfers are full – then you must be prepared to pay for a taxi or hire a car to get to the resort.

Responsibility

  • We will endeavour to ensure that our transfers arrive and depart at the scheduled times we have published. In some circumstances, (e.g. extreme weather or peak times), it may be necessary for us to make a change to your allocated transfer time and we will endeavour to do this so that it does not affect your original flight booking, so long as you have booked your flights in accordance with our recommendations and terms above. For example, you may be moved to an earlier slot to accommodate a longer journey time. You will be informed of any such changes in resort. 
  • We reserve the right to consolidate transfers, (for example, in bad weather, traffic or low passenger numbers) and you may be reallocated to an earlier transfer time, thus lengthening your wait at the airport.
  • Our transfers are complementary and carry no charge. Therefore we ask guests to understand the risks of delay when booking onto them. We cannot be held liable for missed flights however caused, and guests must be aware of the risk of adverse weather, heavy traffic or lengthened airport delays etc, especially in peak periods. If you miss your transfer or return flight home then you must be prepared to pay for your own cost of replacement travel. We cannot be held responsible for settling any additional travel costs in any event.
  • Our transfers are run by third party suppliers whose terms and conditions will apply, and override ours. When booking onto our transfer you agree to the risks involved of missing your transfer and/or your return flights home; and you indemnify Alpine/Ocean Elements (iGOSKI Ltd) of any further cost or loss that you may incur.

Transfers are complimentary

Our complimentary airport transfers are provided as standard with many of our accommodations and deemed a ‘minor’ item, therefore they do not constitute a package. As a complimentary service, they are not chargeable to you and do not carry any form of compensation for failure to perform or arrive / depart on time. Your transfer may not have an Alpine Elements rep on board, but we will have reps to meet you at either end of your journey.

Third party suppliers and stops

Our airport transfers are subcontracted to third party companies and so we cannot guarantee their prompt arrival or performance and their terms and conditions will always apply. Private cars or minibuses are also used for transfers and feeder transfers, however sometimes it may be necessary to share a transfer with another Operator, especially in peak periods, in times of inclement weather and for travel delays. The bus driver will stop for a refreshment or loo break for all routes, except Morzine (unless otherwise requested). English may not be the first language of your transfer driver.